They were very accommodating. Changed my appointments to adjust to my schedule. The work is impeccable. Thank you
Excellent service staff.
Great service at MacPhees every time!! Easiest booking and drop off service!
The team at MacPhee Ford is excellent! Thanks again ,for standing behind your work!
Natiley, she is wonderfull, really helpful, and humble employee. i bought my car from mcphee ford and always get serviced done from there. all staff is really helpfull.
Fantastic service, wonderful people. Recommended 100%
Amazing service. So friendly and great advice every step of the way when we purchased our new truck. Thank you MacPhee Ford!
Staff was very helpful. Especially our salesman Luke who went above and beyond from our first phone call until the handshake good bye. We live out of province and we were very happy with the quick responses from both the sales and finance department. J R provided a thorough and seamless review of all the paperwork at the time of purchase. I would highly recommend this dealership to anyone looking for a new vehicle.
I had an appointment to get my tires changed over. Was taken in promptly just before appointment time and was told it would be about 45 minutes. I waited and was informed my car was ready approx. 45 minutes later. Job was completed on time and staff were very courteous. Thanks again Ford.
Responsive and accommodating
Craig was great to deal with. Absolutely loving my new Ford Maverick Hybrid! Was worth the wait.
Very fast and efficient work done. All staff very friendly 🙂
Second purchase in less then 2 yrs John Hicks was very professional from the start til the finish, and I personally requested Shannah to look after the financials she is the most professional lady I’ve met in all my years, the friendly greeting you get when you walk through the door right from sales to service is always a pleasant experience
Pleasant experience. In and out with coffee in less time than stated.
I just traded in three vehicles for one and the experience was fantastic. Dealing with professionals always helps. Thanks again McPhee Ford.
Mitch at Macphee Ford has been so exceptional at getting me into my last two vehicles smoothly and extremely fast! It couldn’t be any easier of a process with him. He has also done all of my partners trucks and anyone we have referred that goes with Mitch agrees it was their best decision ! Thanks again to the wonderful team !
First class service right from the start! This is our first experience with MacPhee Ford but it certainly won't be our last. They were able to source a Service vehicle for us where others couldn't. Jeff and his team made the outfitting of the vehicle as well as the sales transaction extremely easy. Thank you MacPhee Ford for your professionalism and great service. We look forward to dealing with you in the future. Thanks Again!
Just leased a 2022 Ford Escape Titanium Hybrid. The whole deal went very smoothly; due mainly to the Sales Consultant I dealt with. The agent; Craig Prideaux was very pleasant and knowledgeable, and easy to work with. He explained the various options I had in leasing a vehicle. Really liked the fact that I didn't feel pressured to buy or lease a car. After I selected the vehicle, he explained all the features that would be new to me and how they worked. He also introduced me to various people at MacPhee that I will coming in contact with. Craig ...
Excellent customer service and the antenna was replaced and so far no issues have been encountered. JR Kelly and Chris Everett went above and beyond by fixing my issue with the extended warranty issue regarding deductibles. My only pet peeve is that I'm still $115 out of pocket as I was required to pay a deductible but any future repairs within the warranty period will be covered without paying a deductible. So all in all I can't complain.
Had low pressure in my tires. They found a screw in one tire and felt it wasn’t safe to drive on. Even though they were short on staff and very busy, they were able to fit me in that day; I really appreciated their efforts!
Great customer service
Excellent service in all areas.
So far...we have had a positive experience since purchasing our truck a couple of years ago. Love the maintenance package we bought as well. So easy. They do everything...we just drop it off.
Al McPhee knows how to run a first rate car dealership, McPhee Ford is one of the best in the maritimes and for sure in Nova Scotia. I have had the misfortune of dealing with the other Ford dealership here in Dartmouth and believe me Al's dealership is nothing like them. Al's team treat their customers first rate and their service reps. are also top shelf making you feel valued and will even give you a shuttle back and forth while they work on your unit to be serviced or repaired. So a big job well done to ...
Awesome service as usual!
Was greeted within seconds of arrival in the Drive Thru. Had my winter tires taken off to have my all seasons installed. Inquired about Warranty for mY Ford suv purchased in New Brunswick and was informed the warranty is Country wide. Highly recommend MacPhee Ford Polite from check in to check out. Awesome experience. Will be back for future service! I moved from Moncton NB to Halifax NS Great experience!!!!!!
Truck was completed early and as always, customer service was excellent.
Kate was very personable and professional. Really enjoyed meeting the sales team and overall sales experience.
This was my 1st warranty service experience at MacPhee. The issue was quickly diagnosed & repaired the same day. AWESOME! Had cause to stop into the Service Dept unexpectedly because of a flat tire. Jeanette managed to fit me in and got me back on my way before the end of their work day, which was greatly appreciated. EXCELLENT Customer Service!
First time dealing with macphee ford and had Jeff K helping me out. He was amazing! Fantastic service. Highly recommend. My husband has dealt with Jeff as well in the past and had nothing but good to say about him and Macphee in general! Thanks so much for all the help! I LOVE my 2022 Ford Explorer!!!
Excellent service. 5 star. Above and beyond.
MacPhee went above and beyond to help me with the purchase of my new truck and the staff was more then willing to do anything to make sure I was happy. Thanks again to the staff of MacPhee.
Awesome people awesome service.
Great service! Would recommend
Never an issue with service. Always a great experience. Thanks.
Great service and very friendly staff.
i delt with dennis milton when i was looking for a new car and he was a great guy to deal with, the people in service are great also.then i went to see wha they would do about the tires on the car because i only got around 20000 kms on them and they where shot and i have all the paperwork to prove that they were off in the winter so i did every thing they asked me to do and 6 months later after it all started and john rowe didnt want to do any thing because i still ...
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